Effective Date: 20/06/2025
Welcome to goodnafnc.com.au ("we", "our", "us"). Please read these Terms and Conditions ("Terms") carefully before using our website oodnafnc.com.au.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Use of the Website
You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. You must not:
Engage in any unlawful, fraudulent, or harmful activity
Attempt to gain unauthorised access to any part of the website
Distribute viruses or harmful code
2. Intellectual Property
All content, trademarks, logos, graphics, and materials on this website are the property of [Your Company Name] or are used with permission. You may not reproduce, distribute, or modify any content without our prior written consent.
3. User-Generated Content
If you submit any content (such as comments, reviews, or messages) to our website:
You grant us a non-exclusive, royalty-free license to use, display, and reproduce that content.
You agree that your content does not violate any third-party rights or contain unlawful material.
4. Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of these third-party websites.
5. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website.
We do not guarantee that the website will be error-free, secure, or continuously available.
6. Indemnification
You agree to indemnify and hold Goodna Ocean Crispy harmless from any claims, damages, losses, or expenses (including legal fees) resulting from your use of the website or violation of these Terms.
7. Changes to These Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.
8. Governing Law
These Terms are governed by the laws of Australia/Queensland. Any disputes will be subject to the exclusive jurisdiction of the courts in Australia/Queensland.
9. Contact Us
If you have any questions about these Terms, please contact us at:
Goodna Ocean Crispy
Email: sale@goodnafnc.com.au
Website: goodnafnc.com.au
Goodna Ocean Crispy
Effective Date: 20/06/2025
At Goodna Ocean Crispy, customer satisfaction is very important to us. We always aim to provide fresh, high-quality food and great service. Please read our Return and Refund Policy carefully to understand your rights and how we can assist you if something isn’t right with your order.
1. Order Issues
If you experience any of the following issues with your order, please contact us as soon as possible:
Incorrect items
Missing items
Unsatisfactory quality (e.g. undercooked, overcooked, cold upon pickup)
Please report any problems within 30 minutes of receiving your order by calling us at 0425 123 580 or visiting the shop directly.
2. Refunds and Replacements
We offer refunds or replacements in the following cases:
The wrong item was provided
An item was missing from the order
The food was not prepared to an acceptable standard (e.g. burnt, raw, or spoiled)
Refunds may be provided via:
The original payment method
In-store credit
A replacement meal of equal value
Refunds will not be issued for:
Change of mind after the order has been prepared
Incorrect orders placed by the customer (e.g. ordering the wrong item)
3. Takeaway & Delivery Policy
For takeaway orders:
Please check your order before leaving the shop when possible.
For delivery orders:
Please check the order upon delivery. If there are any issues, contact us immediately.
4. Contact Us
If you need to request a refund or discuss an issue with your order, please contact us promptly:
Goodna Ocean Crispy
Phone: 0425 123 580
Address: Shop 3, 128 Albert Street, Goodna, QLD 4300
Email: sale@goodnafnc.com.au
5. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.
Goodna Ocean Crispy
Shop 3 128 Albert St, Goodna QLD 4300
Copyright © 2025 Goodna Ocean Crispy - All Rights Reserved.
Powered by Goodna Ocean Crispy Ownership
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.